1. Definitions and Interpretation In this Policy the following terms shall have the following meanings: “Account” means an account required to access and/or use certain areas and features of Our Site; “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
2. Information About us Our Site is owned and operated by Festival Wedding Planners Ltd., a Limited Company registered in England and Wales under company number 12231868. Registered address: 3 Buckfast Close, Cheadle Hulme, SK8 7QG
4. What is Personal Data? Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
7. How Do You Use My Personal Data? Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes: • Providing and managing your Account; • Providing and managing your access to Our Site; • Personalising and tailoring your experience on Our Site; • Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you. • Personalising and tailoring our products and services for you. • Communicating with you. This may include responding to emails or calls from you. • Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any) • Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience. With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone text message post with information, news, and offers on our products or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We use the following automated systems for carrying out certain kinds of decision-making profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact us to find out more using the details in Part 13. • The following automated decision-making method(s) may be used: o Your engagement with our email content so that we can ensure we are sending you content related to the emails you engage with and with an appropriate level of frequency. • The following automated profiling may take place: o The size of your business so that we can ensure the content we provide you with is most relevant.
8. How Long Will You Keep My Personal Data? We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept): • Personal data for marketing purposes prior to you signing up to become a client – this will be retained until you opt-out of our communications. • Personal data for marketing purposes whilst you’re a client – this will be retained for the duration of you being a client so we can best support you and provide you with information about relevant products and services, which we also provide and which we fell you will also benefit from. • Personal data for marketing purposes after you were a client – this will be retained until you opt-out of our communications.
9. How and Where Do You Store or Transfer My Personal Data? We store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. We also may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR including: • Ensuring that the companies we use to store your data are absolutely critical to the providing of our service. • Ensuring that the method of passing data to them complies with the securest methods appropriate to the passing and nature of that data.
10. Do You Share My Personal Data? We will not share any of your personal data with any third parties for any purposes, subject to two important exceptions. • In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. • If you elect to become a Festival Wedding Planners Ltd. client, we may be required to share certain personal data with third parties that are absolutely critical to the providing of our service.
11. How Can I Access My Personal Data? If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 13. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 30 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
13. How Do I Contact You? To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of The Data Protection Officer: Email address: email@example.com Postal Address: Festival Wedding Planners Ltd., 3 Buckfast Close, Cheadle Hulme, SK8 7QG